Legal
Refund & Cancellation Policy
We want you to pay only for a tool you find useful. That is why every plan starts with a 30-day free trial.
Cancellation
- You can cancel at any time from the app or by emailing support@secwizt.com.
- When you cancel, your plan stays active until the end of the period you have paid for, and automatic renewal stops.
- Your data is not deleted when you cancel. You can export it or keep using the app in read-only mode.
Refunds
- Yearly plans: if you ask within 7 days of your first yearly payment, we refund the full amount.
- Monthly plans: the current month is not refundable, but you will not be charged again after you cancel.
- Renewals: if a yearly plan renews and you ask within 7 days of the renewal date without having used the app since renewal, we refund the renewal amount.
- Duplicate or failed payments: if you were charged twice, or charged but the payment failed, we refund the extra amount in full.
- If we remove a major feature you pay for, you can cancel and receive a pro-rata refund for the unused period.
How refunds are paid
Approved refunds are made to the original payment method (UPI, card or net banking) within 5 to 7 working days. Your bank may take a few more days to show the amount. GST is refunded together with the fee, and we issue a credit note.
How to ask
Email support@secwizt.com or message us on WhatsApp at +91 83907 70658 with your registered email and payment reference. We reply within one working day.